It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored. Our products are generally tested on the basis of how they are used, rather than how long they have remained unused. We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter. If you have any further questions, please call (800) 272‑9652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.
What is the difference between AirDry Clay and Model Magic?
Crayola Air-Dry Clay hardens to a durable solid and becomes stronger with time. More information about Air-Dry Clay can be found here.
Model Magic remains lightweight and somewhat flexible even when dry. More information about Model Magic can be found here.
Both air drying compounds generally take 24 hours to dry to the touch; 72 hours to dry completely. Drying times can be altered by environmental conditions and the size of your piece. Learn more about Crayola modeling compounds here.
With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way.
While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic.
Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www.crayola.com/colorcycle.
Crayola products are typically sold through a network of distributors and retail stores. For information on direct purchasing requirements in Canada, please check out our Wholesale Purchasing page.
To export products internationally, please contact the appropriate international office for assistance.
Crayola does not authorize resellers in any online marketplace.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact uspage.
Crayola® Play Sand is an official licensed product manufactured by Covia Holdings Corporation. Covia Holdings Corporation is equipped to handle your requests and may be contacted as follows:
Covia Holdings Corporation (formerly Mineral Visions)
400 Riverview Drive
Benton Harbor, MI 49022
Customer Service email address: email@example.com
Customer Service phone:1 – 800-255‑7263 ext 39230
Weekdays: 9:00 am — 4:00 pm EST