A sound cartridge is not necessary and is not included in the Crayola Color Wonder Sound Studio. The Color Wonder Sound Studio is an interactive colouring pad that lets you choose from 60 sound effects and place them anywhere on the Color Wonder colouring page. It includes 6 sound cards, 5 Mini Markers, 12 colouring sheets and 6 blank sheets. The sounds are “built into” the unit, and are activated by using one of the 6 sound cards. Color Wonder Sound Studio Expansion Packs can be purchased separately to extend the Sound Studio experience! Themed Expansion Packs, like Disney Princess and Toy Story, include 1 sound cartridge, 4 sound cards, 4 Mini Markers and 12 colouring pages. For additional information, visit http://www.crayola.com/products/splash/colour_wonder/sound-studio/”>http://www.crayola.com/products/splash/colour_wonder/sound-studio/.
My Crayola product has a white powder on it. What is this and is it safe?
The powdery deposit you may see on the surface of your Crayola product is called bloom. This occurs naturally and is perfectly safe.
Bloom appears on Crayola wax-based products, such as crayons and coloured pencils. It occurs when oil contained in the paraffin wax used in these products seeps to the surface and re-crystallizes into a milky powder. You may also see this with sculptures made with Crayola Air-Dry Clay as the product ages or is exposed to varying temperatures and humidity. Rest assured, this process is harmless, and the powdery substance and crystallization do not affect the quality or performance of the product. Remove by gently wiping away with a dry cloth.
If you have additional questions, we want to hear from you! Feel free to send us an email, call, or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time. Text charges may apply.
Popular Questions
While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic.
Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www.crayola.com/colorcycle.
All CRAYOLA Crayons are made from paraffin wax and colour pigment. The crayons vary slightly in weight due to the amount of colour pigment added to produce a particular colour as well as the density of the powder pigment itself. Certain colour pigments are very light while other pigments are very dense. It would not be accurate, however, to say that all dark crayons are heavier than other colours. You can test this by doing an experiment to see which Crayola Crayons float and which will sink. For information on other science experiments, be sure to visit http://www.crayola.com/colourcensus/science/index.cfm”>http://www.crayola.com/colourcensus/science/index.cfm.
Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored. Our products are generally tested on the basis of how they are used, rather than how long they have remained unused. We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter. If you have any further questions, please call (800) 272‑9652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.
With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way.
Crayola products are typically sold through a network of distributors and retail stores. For information on direct purchasing requirements in Canada, please check out our Wholesale Purchasing page.
To export products internationally, please contact the appropriate international office for assistance.
Crayola does not authorize resellers in any online marketplace.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact uspage.
Crayola® Play Sand is an official licensed product manufactured by Covia Holdings Corporation. Covia Holdings Corporation is equipped to handle your requests and may be contacted as follows:
Covia Holdings Corporation (formerly Mineral Visions)
400 Riverview Drive
Suite 302
Benton Harbor, MI 49022
Customer Service email address: customerservice@coviacorp.com
Customer Service phone:1 – 800-255‑7263 ext 39230
Weekdays: 9:00 am — 4:00 pm EST
