Is the tour center handicapped and stroller accessible?

Yes. The Crayola FACTORY tour center is handicapped and stroller accessible. For more detailed information, please call the tour center toll-free at (866) 875‑5263 or (610) 515‑8000. E‑mail questions can be submitted via http://www2.crayola.com/factory/contact_us.cfm”>http://www.crayola.com/factory/contact_us.cfm.
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Popular Questions

While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic. 

Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www​.cray​ola​.com/​c​o​l​o​r​cycle.

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With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way. 

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Crayola manufactures Crayola Window Markers which are designed specifically for window decorating. If you’re unable to locate either of these products, Take Note! Dry Erase Markers or Crayola Washable Paint can be a fun alternative. Pro Tips for Washable Paint: For the perfect mixture, add equal parts Crayola Washable Paint and dish soap. Add a pinch of flour to make the paint thicker. Don’t forget to protect the area under your window by laying down an old T‑shirt. Painting can be done on the inside or the outside of your window. Because soap is used in the paint, your designs will wipe off windows with a wet paper towel. You can follow up with window cleaner for extra shine. View a full video demonstration for step-by-step instructions. View our Pro Tips for creating with Crayola Window Markers Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
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Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/​or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
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Crayola is the manufacturer of high quality creative experience products and fine artist materials, marketed primarily under the Crayola and Silly Putty brand names. Our business is diversified in order to broaden our consumer base to encompass various age groups. Our business is divided into three major categories: 1.Products sold to retail stores through traditional distribution chains. 2.Products sold to schools, educational distributors, office supply retailers and specialty markets. 3.Products sold overseas through our international division. Each of our three major divisions develops strategies for approaching a certain market based on the target user or purchaser, where the product is sold and the location of the product in the retail store. We are sorry to disappoint you, however, we are unable to provide specific information regarding our marketing strategies and advertising practices due to its proprietary nature. Additional media and marketing information can be found by visiting Media Center.
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Crayola Canada’s community relations program supports non-profit organizations located across Canada, with an emphasis on the arts and education. 

How To Apply 

Requests for donations must be submitted on your organization’s letterhead with your contact information by email, fax, or mail. If sending your request by email, you will receive an automatic reply acknowledging that your email has been received. If you do not receive this confirmation within 5 business days, please call Amanda Pascoe at Crayola Canada. 

Email:apascoe@​crayola.​com
Phone Number: 1.800.342.6534 ext. 2252 or 1.705.324.6105 ext 2252
Fax Number:1.705.324.3511

Mailing Address:

Crayola Canada
Donations Department
P.O. Box 120
15 Mary St. West
Lindsay, Ontario
K9V 4R8
Attn: Amanda Pascoe

What To Include 

We ask that you include the following required information in your letter:

  • Date of your event
  • If you require confirmation earlier than one month prior to your event, please provide us with a time frame needed to receive a response.
  • Details of your event
  • Shipping Address
  • Telephone and fax number, if we need to contact you
  • Contact person’s name, phone or fax number, and email address
  • What you would like to receive – i.e., door prize, art supplies for craft area, etc.


Please be advised that it may take up to three weeks for your request to

be reviewed. Only organizations selected to receive a donation will be

contacted.

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Spray the window with glass/​window cleaner as you would to wash the window. Then, follow-up with a quick wipe by using a dry towel. You could also use a water-dampened towel and follow-up by wiping with a dry towel. WETTING THE AREA WITHOUT USING A DRY CLOTH WILL SMEAR AND SPREAD THE RESIDUE RATHER THAN REMOVE IT.
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A sound cartridge is not necessary and is not included in the Crayola Color Wonder Sound Studio. The Color Wonder Sound Studio is an interactive colouring pad that lets you choose from 60 sound effects and place them anywhere on the Color Wonder colouring page. It includes 6 sound cards, 5 Mini Markers, 12 colouring sheets and 6 blank sheets. The sounds are ​“built into” the unit, and are activated by using one of the 6 sound cards. Color Wonder Sound Studio Expansion Packs can be purchased separately to extend the Sound Studio experience! Themed Expansion Packs, like Disney Princess and Toy Story, include 1 sound cartridge, 4 sound cards, 4 Mini Markers and 12 colouring pages. For additional information, visit http://www.crayola.com/products/splash/colour_wonder/sound-studio/”>http://www.crayola.com/products/splash/colour_wonder/sound-studio/.
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