Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
Is the tour center handicapped and stroller accessible?
Yes. The Crayola FACTORY tour center is handicapped and stroller accessible. For more detailed information, please call the tour center toll-free at (866) 875‑5263 or (610) 515‑8000. E‑mail questions can be submitted via http://www2.crayola.com/factory/contact_us.cfm”>http://www.crayola.com/factory/contact_us.cfm.
Popular Questions
Crayola manufactures two types of chalk, extruded and molded. Extruded chalk, such as Crayola Anti-Dust White Chalk, primarily contains calcium carbonate. Molded chalk, such as Crayola Children’s Chalk (available in white or coloured), is a softer chalk, made of plaster of paris. This type of chalk is not dustless and not recommended for chalkboard use. Crayola Sidewalk Chalk is a molded chalk that is not intended for use on chalkboard surfaces. It does not include calcium carbonate. This product contains plaster of paris which has a gritty texture and may scratch your chalkboard. While Crayola Children’s Chalk is generally sold at toy, grocery and drug stores, Crayola Anti-Dust Chalk is normally found at school and educational supply stores. To locate a teacher/educational supply store near you, please check your local yellow pages under “school supplies.” If you need further assistance, please call (800) 272‑9652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.
Along with the corporate headquarters, Crayola operates several manufacturing facilities throughout Pennsylvania’s Lehigh Valley area. Although we no longer offer tours, the company opened its first Crayola Experience in 1996 in downtown Easton, PA, where children of all ages are encouraged to play, explore, and learn. Crayola Experience is the only place in the world where the magic of Crayola comes to life- where visitors can see crayons and markers being made, explore fun exhibits, make crafts, and even test new products. Everyone is encouraged to let their creativity run free and colour outside the lines at Crayola Experience! You can visit a Crayola Experience location in Easton, PA; Orlando, FL; Minneapolis, MN; Plano, TX; and Chandler, AZ. Start planning your trip by clicking, here! Don’t forget to visit The Crayola Store after checking out this one-of-a-kind attraction.
Crayola Colour Coolerz are officially licensed and manufactured by Advanced H2O. Please contact them at: Advanced H2O, LLC. 13226 SE 30th Street Suite B‑3 Bellevue, WA 98005 Customer Service: 888−391−1522 Email Address: customerservice@advh2o.com
Because Crayola Marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir to recycle the barrel. The marker caps can be recycled at facilities that accept #5 plastic.
Green is more than just a colour to us! Click here to learn more about Crayola’s sustainability initiatives.
Yes, all Crayola® and Silly Putty® products are non-toxic and safe to use. Crayola has been a trusted brand in homes and schools for over 100 years, prioritizing safety since 1903.
Independent toxicologists consistently evaluate our products, confirming they contain no known toxic substances in quantities sufficient to harm the human body, even if ingested or inhaled. Both Crayola and Silly Putty art materials carry the Art and Creative Materials Institute’s (ACMI) APPROVED PRODUCT (AP) seal, indicating they meet or exceed specific quality standards.
Additional details regarding our commitment to the safety of our products can be found on our Product Safety page at Crayola.com.
For further assistance, please call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.
CRAYOLA MODEL MAGIC modeling compound is not waterproof. In fact, water will have a negative effect on the product. Technique information for this product can be found in the Art Techniques section at http://www.crayola.com/educators/techniques/ModelMagic.cfm”>http://www.crayola.com/educators/techniques/ModelMagic.cfm.
Depending on the size of the decorative objects we recommend using white school glue, Crazy Glue or Gorilla Glue to adhere objects like stones, beads, glitter, moss, etc. to thoroughly dry Crayola® Air-Dry Clay pieces.
To attach a piece of Air-Dry Clay to wood, an adult should roughly sand the wood where the clay is to be placed. Once the clay has thoroughly dried, use a small amount of white school glue, Crazy Glue or Gorilla Glue to adhere the Air-Dry Clay to the wood surface.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.
