With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way.
Do you provide helpful tips for using Crayola Colour Alive?
Troubleshooting Tips Make sure your device is on the supported list – Crayola.com/appcheck Be sure you have the latest version of the app by checking the app store associated with your device. Your device must have a rear facing camera in order to properly scan a colouring page. This app only works with Crayola Colour Alive Action Colouring Pages. An internet connection is required to use all of the features in this app. If you are using a public or business internet connection, security settings may prevent the app from functioning properly. The app is quite large in size, make sure you have ample space on your device to run properly If the Crayola Colour Alive appears to be running slow, trying closing out apps that are running in the background on your device. Tips for Colouring Success Using a lot of dark colours, especially close together on the page may make character recognition difficult. Character recognition works best if backgrounds are lighter in colour, or are not coloured in at all Colour recognition works best if there aren’t too many scribbles or interference with the character outlines. Tips for Scanning Success The app works best in a well-lit area. Hold your device parallel to the coloured page when scanning. Try and hold your device steady during page scanning. Make sure you can see the entire colouring page on your device’s screen. Quick movements may cause the character to disappear. If this happens, tap the refresh button, or bring the page into your view screen and tap the 4D button again. Having Problems? The following FAQ may help: I launch the app, but it appears stuck on the logo screen. Sometimes it takes a while for the app to load and open up. Wait a few minutes and if nothing appears on screen. Check to see that your device is supported. If your device is on the supported list and you still see nothing on screen. You might have a memory issue that’s affecting the app performance. Try closing any open apps and then re-launching Crayola Colour Alive. I scanned my colouring page, but don’t see the 4D buttons. Make sure the full page is visible on the screen of your device. Move your device closer or further away from the page and let the camera re-focus each time. If that doesn’t work, try moving to a well-lit area to help the camera better see the details on the page. If the 4D buttons still do not appear, check to make sure that your internet connection is working. Note: This feature requires an active internet connection to work properly. I scanned my colouring page, and the character I see on screen is popping in and out. Quick movements may cause the character to disappear. If this happens, tap the refresh button, or bring the page into your view screen and tap the 4D button again. You might have a memory issue that’s affecting the app performance. Try closing any open apps and then re-launching Crayola Colour Alive. I can’t get the Special Effect colour to work. Follow these steps: Open the camera on your device. Lay your special effect crayon/marker on a flat surface with the names of all three colours facing up. Bring your device close to the crayon/marker so that it fills most of the screen. If the image seems blurry, you may be too close, try moving your device away slowly to allow the camera to re-focus. As soon as the app recognizes the text of the crayon name, a message appears telling you that the effect has been unlocked. If this does not happen in a few seconds, rotate the crayon slowly to make sure all three names are in the view screen. Or, try moving to a well-lit area to help the camera see the details. If the message still does not pop up, check to make sure your internet connection is working. Note: for Crayola Colour Alive app versions 1.3 and higher, scanning the special effect colour is no longer necessary. All special effects colours are unlocked upon starting the app. My Device is No Longer Compatible or is Not Compatible Due to the nature of the technology that powers Crayola Colour Alive, we are only able to support devices that meet certain specifications. Some older and less capable devices are unable to deliver the experience reliably. If you use a device with low memory(RAM), the app may close unexpectedly. If you use a device with low quality cameras without auto-focus, you may experience difficulty scanning colouring pages. If you use a device with a single-core processor, the app will perform slowly. The list of compatible devices can be found at http://www.crayola.com/appcheck. We hope to be able to expand the list of compatible devices in the future. For additional assistance, call us at 1 – 800-CRAYOLA1-800-CRAYOLA FREE weekdays between 9 AM and 4 PM Eastern Time.
Popular Questions
Crayola manufactures Crayola Window Markers which are designed specifically for window decorating. If you’re unable to locate either of these products, Take Note! Dry Erase Markers or Crayola Washable Paint can be a fun alternative. Pro Tips for Washable Paint: For the perfect mixture, add equal parts Crayola Washable Paint and dish soap. Add a pinch of flour to make the paint thicker. Don’t forget to protect the area under your window by laying down an old T‑shirt. Painting can be done on the inside or the outside of your window. Because soap is used in the paint, your designs will wipe off windows with a wet paper towel. You can follow up with window cleaner for extra shine. View a full video demonstration for step-by-step instructions. View our Pro Tips for creating with Crayola Window Markers Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
A sound cartridge is not necessary and is not included in the Crayola Color Wonder Sound Studio. The Color Wonder Sound Studio is an interactive colouring pad that lets you choose from 60 sound effects and place them anywhere on the Color Wonder colouring page. It includes 6 sound cards, 5 Mini Markers, 12 colouring sheets and 6 blank sheets. The sounds are “built into” the unit, and are activated by using one of the 6 sound cards. Color Wonder Sound Studio Expansion Packs can be purchased separately to extend the Sound Studio experience! Themed Expansion Packs, like Disney Princess and Toy Story, include 1 sound cartridge, 4 sound cards, 4 Mini Markers and 12 colouring pages. For additional information, visit http://www.crayola.com/products/splash/colour_wonder/sound-studio/”>http://www.crayola.com/products/splash/colour_wonder/sound-studio/.
Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
Crayola did not invent the crayon. Records show that Europe was the birthplace of the “modern” crayon. The first crayons were made from a mixture of charcoal and oil. Later, powdered pigments of various hues replaced the charcoal. It was discovered that substituting wax for the oil in the mixture made the sticks sturdier and easier to handle. Crayola Crayons were invented by Binney & Smith in 1902 and first offered for sale in 1903. Alice (Stead) Binney, a school teacher and wife of co-founder Edwin Binney, suggested the company manufacture an inexpensive alternative to imported crayons of that era. The trade name Crayola was coined by Mrs. Edwin Binney who joined the French word “craie,” meaning stick of chalk and “ola” from the word “oleaginous,” meaning oily. Crayola Crayons are made primarily from paraffin wax and colour pigment. The Crayola brand celebrated its 100th anniversary during 2003 and today we manufacture over 3 billion crayons each year.
In 1900, prior to the introduction of Crayola Crayons, we produced black marking crayons. These crayons were created with dry carbon black and different waxes. Today these are known as Staonal brand Marking Crayons and are used in many industrial settings.
The first box of Crayola Crayons was produced in 1903 as an 8‑count box. It sold for a nickel and contained the colours red, orange, yellow, green, blue, violet, brown and black. Click here to view the History of Crayola Timeline.
While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic.
Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www.crayola.com/colorcycle.
All CRAYOLA Crayons are made from paraffin wax and colour pigment. The crayons vary slightly in weight due to the amount of colour pigment added to produce a particular colour as well as the density of the powder pigment itself. Certain colour pigments are very light while other pigments are very dense. It would not be accurate, however, to say that all dark crayons are heavier than other colours. You can test this by doing an experiment to see which Crayola Crayons float and which will sink. For information on other science experiments, be sure to visit http://www.crayola.com/colourcensus/science/index.cfm”>http://www.crayola.com/colourcensus/science/index.cfm.
