Do you offer helpful tips for using the Crayola Digital Light Designer?

We hope the following tips help you enjoy hours of fun with the Digital Light Designer! Troubleshooting tips if the unit is not functioning as expected: 1. Do you have new, fresh batteries and are they installed correctly? 2. Is the unit being used on a flat, hard, level surface? The switch underneath must be engaged. 3. Does the Red LED on the wand light up? If not, check the batteries are in properly. (new) 4. If you cannot get past the main menu screen, turn off nearby lights in the room or move out of direct sunlight. Strong outside or indoor light can interfere with the operation of the unit. 5. The wand is similar to a remote. It needs to be aimed rather than held like a pencil. It works from about an inch away, when with the light beam on or tap wand directly on the dome surface. 6. When the unit is turned on, the unit cycles the colours line by line. You can interrupt this process by tapping on the dome. If you don’t see the coloured lines, something in the room is causing interference. 7. You cannot draw on the top of the dome, only the sides. 8. To rotate the displayed image, hold the stylus on the dock (the 2 white lines near the base). The lines will turn red, then blue. When the lines turn blue, move the stylus along the dock to rotate the images around the Digital Light-Designer. 9. There are 3 menus available, however, only 2 appear at first. 10. Two wands CANNOT be used at the same time. Two wands cause issues similar to having lights on in the room. 11. What type of adapter are you using? USE ONLY AC ADAPTERS WITH MATCHING SPECIFICATIONS. AC ADAPTER SPECIFICATIONS INPUT: 100 – 120VAC, 50 – 60 Hz, 0.8A OUTPUT: 6.0VDC, 2.0A, 12.0W/VA
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Popular Questions

While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic. 

Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www​.cray​ola​.com/​c​o​l​o​r​cycle.

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With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way. 

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Crayola is the manufacturer of high quality creative experience products and fine artist materials, marketed primarily under the Crayola and Silly Putty brand names. Our business is diversified in order to broaden our consumer base to encompass various age groups. Our business is divided into three major categories: 1.Products sold to retail stores through traditional distribution chains. 2.Products sold to schools, educational distributors, office supply retailers and specialty markets. 3.Products sold overseas through our international division. Each of our three major divisions develops strategies for approaching a certain market based on the target user or purchaser, where the product is sold and the location of the product in the retail store. We are sorry to disappoint you, however, we are unable to provide specific information regarding our marketing strategies and advertising practices due to its proprietary nature. Additional media and marketing information can be found by visiting Media Center.
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Crayola manufactures Crayola Window Markers which are designed specifically for window decorating. If you’re unable to locate either of these products, Take Note! Dry Erase Markers or Crayola Washable Paint can be a fun alternative. Pro Tips for Washable Paint: For the perfect mixture, add equal parts Crayola Washable Paint and dish soap. Add a pinch of flour to make the paint thicker. Don’t forget to protect the area under your window by laying down an old T‑shirt. Painting can be done on the inside or the outside of your window. Because soap is used in the paint, your designs will wipe off windows with a wet paper towel. You can follow up with window cleaner for extra shine. View a full video demonstration for step-by-step instructions. View our Pro Tips for creating with Crayola Window Markers Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
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Spray the window with glass/​window cleaner as you would to wash the window. Then, follow-up with a quick wipe by using a dry towel. You could also use a water-dampened towel and follow-up by wiping with a dry towel. WETTING THE AREA WITHOUT USING A DRY CLOTH WILL SMEAR AND SPREAD THE RESIDUE RATHER THAN REMOVE IT.
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A sound cartridge is not necessary and is not included in the Crayola Color Wonder Sound Studio. The Color Wonder Sound Studio is an interactive colouring pad that lets you choose from 60 sound effects and place them anywhere on the Color Wonder colouring page. It includes 6 sound cards, 5 Mini Markers, 12 colouring sheets and 6 blank sheets. The sounds are ​“built into” the unit, and are activated by using one of the 6 sound cards. Color Wonder Sound Studio Expansion Packs can be purchased separately to extend the Sound Studio experience! Themed Expansion Packs, like Disney Princess and Toy Story, include 1 sound cartridge, 4 sound cards, 4 Mini Markers and 12 colouring pages. For additional information, visit http://www.crayola.com/products/splash/colour_wonder/sound-studio/”>http://www.crayola.com/products/splash/colour_wonder/sound-studio/.
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Crayola did not invent the crayon. Records show that Europe was the birthplace of the ​“modern” crayon. The first crayons were made from a mixture of charcoal and oil. Later, powdered pigments of various hues replaced the charcoal. It was discovered that substituting wax for the oil in the mixture made the sticks sturdier and easier to handle. Crayola Crayons were invented by Binney & Smith in 1902 and first offered for sale in 1903. Alice (Stead) Binney, a school teacher and wife of co-founder Edwin Binney, suggested the company manufacture an inexpensive alternative to imported crayons of that era. The trade name Crayola was coined by Mrs. Edwin Binney who joined the French word ​“craie,” meaning stick of chalk and ​“ola” from the word ​“oleaginous,” meaning oily. Crayola Crayons are made primarily from paraffin wax and colour pigment. The Crayola brand celebrated its 100th anniversary during 2003 and today we manufacture over 3 billion crayons each year.
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Our experts have a few tips to help your creativity bloom with the Crayola Paper Flower Science Kit. 

For Best Results: 

  • Protect clothing & work surface before starting. 
  • Wipe water and ink spills immediately. 

Cleaning Tips:

  • Rinse and dry all pots, covers, funnels and watering can. 
  • Recap ink bottles and markers. 
  • Wipe away any spills from work surfaces. 

Looking for refills? 

  • Need another bouquet? White coffee filters – they are the perfect alternative to paper petals because they mimic the wicking process of the ink into the paper. 
  • Have left over ink? To make your creativity bloom again, rinse the used cores and tips under running water to clean up as much of the ink as possible. Just be sure to wipe up any ink right away and let the cores and tips dry thoroughly. We’ve found this craft hack works best when the ink is fresh and hasn’t had too much time to set. 

Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. 

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