Do you offer helpful hints for using the Scribble Scrubbie App?

Have questions about your Scribble Scrubbie app? We have the answers!

Where is the Scribble Scrubbie App available?

  • Check for the the app on the Apple App Store, Google Play Store, and Amazon App Store.

What kind of connection is required to use the app? 

  • A data connection (Wifi or cellular) is only required if you choose to make purchases within the app and to watch videos in the theatre. All other features work offline.

How do I unlock a new Scribble Scrubbie pet? 

  • PLAY: A new pet can be earned, along with other rewards, every time the reward meter at the top of the screen is filled. Activities like coloring, washing, feeding, taking photos, watching videos and playing with your Scribble Scrubbie pets will help fill the pet meter.All Scribble Scrubbie pets can be unlocked through play, no purchase necessary.
  • SCAN UP: If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the add pet” button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the Parents” section of the app by scrolling down to the FAQ How do I unlock a new Scribble Scrubbie?”. Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play.
  • IN-APP PURCHASE: One-time in-app purchases are available to expand your collection. 

What are pet upgrades and how do I get them? 

  • Upgraded pets have a visual effect added to them, such as glow and sparkles. Below are ways you can upgrade your pets.
  • Scan your Scribble Scrubbie Pets UPC code on the package to immediately upgrade the pets in that set.
  • Pets earned through play can be upgraded once all the base pets have been unlocked.

Can I save my photos? 

  • Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery simply tap the photo you want to save to make it bigger, then tap the save to your device” button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.

Can I change my Scribble Scrubbie design? 

  • Absolutely! Scribble Scrubbie pets love to be washed and colored again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the color or wash button. You can also color or wash your pet in the My Pets section of the app by tapping on any unlocked pet.

Will my progress in the app be saved on the cloud and accessible on multiple devices?

  • To ensure privacy and security, all data is saved locally on your device. As a result, all user created content and user progress will be lost if this app is uninstalled and will not transfer from one device to another.

Where can I view Scribble Scrubbie products online?

Need Further Assistance?

Our friends at Red Games are ready to help! Visit ScribbleScrubbiePets.app for more details about the app or send an email to 
support@​scribblescrubbie.​zendesk.​com.

Share this:

Popular Questions

The basic ingredients in Crayola Markers are water and dye. A common experiment is to use paper chromatography to separate the dyes. When performing this experiment, you will find that not all Crayola Marker colours separate into different colours due to the nature of dyes utilized in creating marker colours. (Brown, violet and green markers work best). For example, only one dye is used to make our red colour marker, but a number of dyes are used to make our brown colour marker. In a chromatography experiment, the brown will separate into different colours; however, the red will not. A craft involving chromatography is available on our web site at chromatography craft.

Crayola® Crayons are made using primarily paraffin wax and colour pigment. While the basic ingredients remain consistent across all colours, variations may occur in special effects crayons. 

Our crayons are crafted through a process that involves melting paraffin wax and blending it with colour pigments. This mixture is then poured into molding machines where it solidifies in four to seven minutes. For a behind the scenes look of the Crayola Crayon manufacturing process, check out our video, You’ve Got Crayola Crayons

If your Crayola markers have become dry because the marker caps were left off for a brief time, we have some suggestions that may help! To revive water-based markers, such as Crayola regular, washable, or Ultra-Clean markers, you can try dipping the tip in warm water for about 5 seconds. After recapping the marker, we suggest waiting 24 hours before trying the marker again. If Crayola Gel Markers seem dry after remaining uncapped, try rubbing the marker back and forth on the drawing surface several times. If the marker still doesn’t work, replace the cap for 2 – 3 hours and then try using it again. If unsuccessful, you can dip the tip in warm water for about 5 seconds. After recapping the marker, wait 24 hours before attempting to use the marker again. Visi-Max Dry Erase Markers and Take Note! Dry Erase Markers are not water-based like traditional Crayola markers, and cannot be revived if they are allowed to dry out.

Crayola Canada’s community relations program supports non-profit organizations located across Canada, with an emphasis on the arts and education.

How To Apply

Requests for donations must be submitted on your organization’s letterhead with your contact information by email, or mail. If sending your request by email, you will receive an automatic reply acknowledging that your email has been received. If you do not receive this confirmation within 5 business days, please call Amanda Pascoe at Crayola Canada. 

Email:apascoe@​crayola.​com
Phone Number: 17052124399
 

Mailing Address:

Crayola Canada
Donations Department
P.O. Box 120
15 Mary St. West
Lindsay, Ontario
K9V 4R8
Attn: Amanda Pascoe

What To Include

We ask that you include the following required information in your letter:

  • Date of your event
  • If you require confirmation earlier than one month prior to your event, please provide us with a time frame needed to receive a response.
  • Details of your event
  • Shipping Address
  • Telephone number, if we need to contact you
  • Contact person’s name, phone, and email address
  • What you would like to receive – i.e., door prize, art supplies for craft area, etc.


Please be advised that it may take up to three weeks for your request to be reviewed. Only organizations selected to receive a donation will be contacted.

The right paint makes all the difference! Although all three types of Crayola® paint products are water-based, they aren’t all created alike. Check below to see what type of paint will work best for your next masterpiece. 

  • Crayola Portfolio Series™ Acrylic Paint and Crayola Acrylic Paint is permanent and somewhat lightfast on many different surfaces. They are generally used by adults and older children because of their permanence.
  • Crayola Premier™ Tempera Paint is permanent on paper surfaces. One coat coverage is all you need! It is generally used by adults and older children because of their permanence.
  • Crayola Tempera Paint is generally used by older children. It is an excellent choice for educators due to its superior mixability and blending of colors. 
  • Crayola Artista II® Washable Tempera Paints offers the same superior mixability and blending of colours as Crayola Tempera Paint, but in a formula that is washable from most launderable clothing and skin. 
  • Crayola Washable Paints are typically used by younger children because of their washability from most launderable clothing and skin. They are neither permanent nor lightfast.

Crayola Quick-Dry Paint Sticks and Take Note! Permanent Markers are formulated to allow you to create works of art on real or fake pumpkins. 

Feel free to explore all your creative options. Experiment with Crayola acrylic paints, washable paints and non-washable markers. Keep in mind these water-based products work best on porous surfaces and will run or wash off when exposed to moisture. We encourage you to test the paint or marker product you are using to make sure it will adhere to your pumpkin and allow a little extra drying time. Regardless of the medium you use, we recommend displaying your gourdgeous” masterpiece indoors. 

Pumpkins that have been decorated with our products are not meant for consumption, since art materials are not food-grade. 

Dry Model Magic:

  • Paint with Crayola Watercolour, Tempera, Acrylic, and washable paints or decorated with Crayola Markers.

Wet Model Magic:

  • Colour with watercolour paint and markers; however, the colours will be lighter, and the pieces may take longer to dry.
  • Add colour before modeling by kneading drops of watercolour, tempera, acrylic, or washable paints into the compound.
  • Create your own colours by mixing white and different colours of Model Magic.

Although the exact ingredients in our products are proprietary, we can provide a list of the most common ingredient requests NOT FOUND in products currently manufactured by Crayola. This list does not apply to licensed products, such as Crayola-brand bath, personal care, or food items, which are manufactured by licensing partners. Please check the back of the packaging for manufacturer details or contact us with any questions.

  • Casein
  • Eggs & Egg Shell
  • Fish/​Shellfish
  • Latex*
  • Milk
  • Nut & Nut Oil (including Tree Nuts)
  • Peanuts
  • Red Dye #40
  • Sesame & Sesame Oil
  • Whey

*It is possible that latex gloves may have been worn during the manufacture and distribution of raw materials, components or finished goods. 

If the ingredient in question is not included on this list and is due to a medical concern, please contact us at 1 – 800-CRAYOLA or visit our Support Page to send us an email. 


Need information regarding gluten/​wheat in our products? You can find that information here.