Do you offer helpful hints for using the Scribble Scrubbie App?

Have questions about your Scribble Scrubbie app? We have the answers!

Where is the Scribble Scrubbie App available?

  • Check for the the app on the Apple App Store, Google Play Store, and Amazon App Store.

What kind of connection is required to use the app? 

  • A data connection (Wifi or cellular) is only required if you choose to make purchases within the app and to watch videos in the theatre. All other features work offline.

How do I unlock a new Scribble Scrubbie pet? 

  • PLAY: A new pet can be earned, along with other rewards, every time the reward meter at the top of the screen is filled. Activities like coloring, washing, feeding, taking photos, watching videos and playing with your Scribble Scrubbie pets will help fill the pet meter.All Scribble Scrubbie pets can be unlocked through play, no purchase necessary.
  • SCAN UP: If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the ​“add pet” button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the ​“Parents” section of the app by scrolling down to the FAQ ​“How do I unlock a new Scribble Scrubbie?”. Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play.
  • IN-APP PURCHASE: One-time in-app purchases are available to expand your collection. 

What are pet upgrades and how do I get them? 

  • Upgraded pets have a visual effect added to them, such as glow and sparkles. Below are ways you can upgrade your pets.
  • Scan your Scribble Scrubbie Pets UPC code on the package to immediately upgrade the pets in that set.
  • Pets earned through play can be upgraded once all the base pets have been unlocked.

Can I save my photos? 

  • Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery simply tap the photo you want to save to make it bigger, then tap the ​“save to your device” button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.

Can I change my Scribble Scrubbie design? 

  • Absolutely! Scribble Scrubbie pets love to be washed and colored again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the color or wash button. You can also color or wash your pet in the My Pets section of the app by tapping on any unlocked pet.

Will my progress in the app be saved on the cloud and accessible on multiple devices?

  • To ensure privacy and security, all data is saved locally on your device. As a result, all user created content and user progress will be lost if this app is uninstalled and will not transfer from one device to another.

Where can I view Scribble Scrubbie products online?

Need Further Assistance?

Our friends at Red Games are ready to help! Visit ScribbleScrubbiePets.app for more details about the app or send an email to 
support@​scribblescrubbie.​zendesk.​com.

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Throughout Crayola’s history, several crayon colours have been retired, marking significant moments in the evolution of our vibrant palette. 

1990
For the first time in Crayola history eight colours were retired and placed in the Crayola Hall of Fame: blue gray, green blue, lemon yellow, maize, orange red, orange yellow, raw umber, and violet blue. 

Eight new colours were added: cerulean, dandelion, fuchsia, jungle green, royal purple, teal blue, vivid tangerine, and wild strawberry. 

2003
Celebrating a century of bringing colour to the world, Crayola introduced four new colours named by Crayola fans! To make room for the new hues, we bid farewell to blizzard blue, magic mint, mulberry, and teal blue. 

The four new colours that were introduced are: inchworm, jazzberry jam, mango tango, and wild blue yonder. 

Kudos to our hue heroes – the consumers who voted in the ​“Save the Shade” campaign, ensuring burnt sienna stayed in the pack. 

2017
To mark National Crayon Day on March 31st, we announced Dandelion was leaving the pack. To honor this iconic colour, we sent Dandelion on a retirement tour to his favorite places. His replacement, Bluetiful, was announced on May 5, 2017.

Get the best results with these tips for cleaning your Scribble Scrubbies Pets.

Scrub Under Running Water: 

  • Gently scrub your pet under running water after play. Use the scrub brush to help release the marker inks from the tiny fibers (flocking). Do not wash your Scribble Scrubbie Pets in the dishwasher or bathtub.

Allow to Dry:

  • Allow your pets to dry before a second use. Colouring on damp pets can cause the ink to wick under the fibers, making the colour harder to rinse away. Let your pet air dry before storing it.

Soaking for Stubborn Stains: 

  • If colours persist after scrubbing under running water or have been on your pet for several days, consider soaking it in water for 20 minutes. For stubborn stains, an overnight soak may be necessary.

Additional Tips: 

  • Fresh colouring is easier to clean. Soap has little effect on cleaning your pets. Fresh colouring typically requires a rinse under the faucet, while concentrated colouring may require light scrubbing under a faucet or an overnight soak.

Explore Our Collection:

Need Further Assistance?

  • We’re here for you! Call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.

The basic ingredients contained in Crayola Crayons are paraffin wax and colour pigment. The ingredients are the same for all Crayola Crayon colours, with some modifications in special effects crayons. We manufacture almost 3 billion crayons each year. The paraffin wax is melted and mixed together with pre-measured amounts of colour pigments. We purchase the powder pigments and either use individual colours or mix the pigments to produce the many colours of Crayola Crayons. The hot wax mixture is poured into moulding machines. In about four to seven minutes, the crayons cool and become solid. The crayon manufacturing process can be viewed on our web site by visiting http://​www​.cray​ola​.com/​f​a​c​t​o​r​y​/​p​r​e​v​i​e​w​/​f​a​c​t​o​r​y​_​f​l​o​o​r​/​c​r​a​y​o​n​_​m​f​g.htm. There is a book available titled ​“Crayons From Start To Finish”. The book offers a behind-the-scenes look at the whole manufacturing process. To obtain this book, please visit your local library. As a further reference, the ISBN is 1−56711−390−7 and the author of the book is Samuel G. Woods.

Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/​or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.

Because Crayola Marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir to recycle the barrel. The marker caps can be recycled at facilities that accept #5 plastic. 

Green is more than just a colour to us! Click here to learn more about Crayola’s sustainability initiatives.

There are no plans for a United Way sale in 2024. Crayola Canada continues to develop alternatives to support the United Way. 

Although CRAYOLA washable products are water-based and designed to wash from skin and nearly all children’s clothing, the dyes and pigments included in Crayola washable products react differently to various skin types, depending on a person’s body chemistry. Normally, Crayola washable products can be removed from the skin by washing with soap and water. If you are unsuccessful with soap and water, try using baby wipes, baby oil or make-up remover. Since Crayola washable products are water-based, you may find that keeping the area moist with water will help to lift the stain. If you need further assistance, please call (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time and a representative will be happy to assist you.

Pro-tips for cleaning the drawing board:

  • Wipe the drawing surface with a damp cloth or damp paper towel.

  • Dry thoroughly to remove any residue.

  • Drawings left on the surface for an extended period of time may need a drop of liquid dish soap on a damp cloth to remove. Rinse with water and dry thoroughly with a soft cloth or paper towel to remove any residue. Do not immerse the unit in water to clean.

Looking for refill markers? 

  • USA: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Markers will keep the creative fun going. Check for them in the Crayola aisle at your local retail stores or online. Learn more about Crayola Markers here.
  • Canada: Crayola Bold & Bright Broad Line Washable Markers and Washable Window Writers will keep the creative fun going. Check for the 10-count package at retailers that carry Crayola products or at Cray​ola​.ca.