Do you offer helpful hints for using the Scribble Scrubbie App?

Have questions about your Scribble Scrubbie app? We have the answers!

Where is the Scribble Scrubbie App available?

  • This amazing app is available on Apple and Android.

What kind of connection is required to use the app? 

  • A data connection (WiFi or cellular) is only required to watch videos in the theater. All other features of the app work offline. 

How do I unlock a new Scribble Scrubbie pet? 

  • PLAY - A new pet is earned every time the creativity meter at the top of the screen is filled. Activities like colouring, washing, feeding, taking photos, watching videos and playing with your pets will help fill the creativity meter. All 32 Scribble Scrubbie pets can be unlocked through play, no purchase necessary. 
  • DAILY PHOTO – Once per day, you can complete the daily photo challenge to fill your creativity meter! Check the daily photo for inspiration, colour your real Scribble Scrubbie toy, and take a photo to complete the challenge. Don’t worry, your photos are private and only stored on your device. 
  • SCAN UPC – If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the add pet” button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the Parents” section of the app by scrolling down to the FAQ How do I unlock a new Scribble Scrubbie?”. Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play. 

Can I pick which Scribble Scrubbie is unlocked next? 

  • It’s a surprise! Rewards from the creativity meter are randomly selected.

Can I save my photos? 

  • Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery simply tap the photo you want to save to make it bigger, then tap the save to your device” button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.

Can I change my Scribble Scrubbie design? 

  • Absolutely! Scribble Scrubbie pets love to be washed and coloured again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the colour or wash button. You can also colour or wash your pet in the My Pets section of the app by tapping on any unlocked pet.

Will my progress in the app be saved on the cloud and accessible on multiple devices?

  • The Scribble Scrubbie app does not support cloud save. All progress is stored on the device and will not transfer from one device to another.

Need more helpful hints? Feel free to call or text us at 18002729652 on weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. Not located in the United States or Canada? Learn how to contact the Crayola representative in your area by clicking here.

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Popular Questions

While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic. 

Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www​.cray​ola​.com/​c​o​l​o​r​cycle.

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Crayola Canada’s community relations program supports non-profit organizations located across Canada, with an emphasis on the arts and education. 

How To Apply 

Requests for donations must be submitted on your organization’s letterhead with your contact information by email, fax, or mail. If sending your request by email, you will receive an automatic reply acknowledging that your email has been received. If you do not receive this confirmation within 5 business days, please call Amanda Pascoe at Crayola Canada. 

Phone Number: 1.800.342.6534 ext. 2252 or 1.705.324.6105 ext 2252
Fax Number:1.705.324.3511

Mailing Address:

Crayola Canada
Donations Department
P.O. Box 120
15 Mary St. West
Lindsay, Ontario
Attn: Amanda Pascoe

What To Include 

We ask that you include the following required information in your letter:

  • Date of your event
  • If you require confirmation earlier than one month prior to your event, please provide us with a time frame needed to receive a response.
  • Details of your event
  • Shipping Address
  • Telephone and fax number, if we need to contact you
  • Contact person’s name, phone or fax number, and email address
  • What you would like to receive – i.e., door prize, art supplies for craft area, etc.

Please be advised that it may take up to three weeks for your request to

be reviewed. Only organizations selected to receive a donation will be


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Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/​or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 2729652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
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All CRAYOLA Crayons are made from paraffin wax and colour pigment. The crayons vary slightly in weight due to the amount of colour pigment added to produce a particular colour as well as the density of the powder pigment itself. Certain colour pigments are very light while other pigments are very dense. It would not be accurate, however, to say that all dark crayons are heavier than other colours. You can test this by doing an experiment to see which Crayola Crayons float and which will sink. For information on other science experiments, be sure to visit”>
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Our experts have a few tips to help your creativity bloom with the Crayola Paper Flower Science Kit. 

For Best Results: 

  • Protect clothing & work surface before starting. 
  • Wipe water and ink spills immediately. 

Cleaning Tips:

  • Rinse and dry all pots, covers, funnels and watering can. 
  • Recap ink bottles and markers. 
  • Wipe away any spills from work surfaces. 

Looking for refills? 

  • Need another bouquet? White coffee filters – they are the perfect alternative to paper petals because they mimic the wicking process of the ink into the paper. 
  • Have left over ink? To make your creativity bloom again, rinse the used cores and tips under running water to clean up as much of the ink as possible. Just be sure to wipe up any ink right away and let the cores and tips dry thoroughly. We’ve found this craft hack works best when the ink is fresh and hasn’t had too much time to set. 

Need more helpful hints? Feel free to call or text us at 18002729652 weekdays between 9 AM and 4 PM Eastern Time. 

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The Crayola® brand slogan has changed over the years, depending on various advertising campaigns. Some of the slogans include Everything Imaginable”, The Art of Childhood”, Unmistakably — Crayola”, Crayola — Make Play”, and The Power of Creativity — Crayola — It Starts Here”. Learn more about our colourful company here.

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Visit Cray​ola​.ca purchase Crayola Crayon and Marker packages in one colour or contact our Canadian customer service department at cscanada@​crayola.​com.

The following regular size crayon colours are available: black, blue, brown, gold, green, orange, pink, red, silver, violet, white, and yellow. 

The following Ultra-Clean Washable broad line marker colours are available: black, blue, brown, green, orange, red, violet, and yellow. 

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With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way. 

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