Do you offer helpful hints for using the Scribble Scrubbie App?

Have questions about your Scribble Scrubbie app? We have the answers!

Where is the Scribble Scrubbie App available?

  • Check for the the app on the Apple App Store, Google Play Store, and Amazon App Store.

What kind of connection is required to use the app? 

  • A data connection (Wifi or cellular) is only required if you choose to make purchases within the app and to watch videos in the theatre. All other features work offline.

How do I unlock a new Scribble Scrubbie pet? 

  • PLAY: A new pet can be earned, along with other rewards, every time the reward meter at the top of the screen is filled. Activities like coloring, washing, feeding, taking photos, watching videos and playing with your Scribble Scrubbie pets will help fill the pet meter.All Scribble Scrubbie pets can be unlocked through play, no purchase necessary.
  • SCAN UP: If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the ​“add pet” button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the ​“Parents” section of the app by scrolling down to the FAQ ​“How do I unlock a new Scribble Scrubbie?”. Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play.
  • IN-APP PURCHASE: One-time in-app purchases are available to expand your collection. 

What are pet upgrades and how do I get them? 

  • Upgraded pets have a visual effect added to them, such as glow and sparkles. Below are ways you can upgrade your pets.
  • Scan your Scribble Scrubbie Pets UPC code on the package to immediately upgrade the pets in that set.
  • Pets earned through play can be upgraded once all the base pets have been unlocked.

Can I save my photos? 

  • Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery simply tap the photo you want to save to make it bigger, then tap the ​“save to your device” button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.

Can I change my Scribble Scrubbie design? 

  • Absolutely! Scribble Scrubbie pets love to be washed and colored again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the color or wash button. You can also color or wash your pet in the My Pets section of the app by tapping on any unlocked pet.

Will my progress in the app be saved on the cloud and accessible on multiple devices?

  • To ensure privacy and security, all data is saved locally on your device. As a result, all user created content and user progress will be lost if this app is uninstalled and will not transfer from one device to another.

Where can I view Scribble Scrubbie products online?

Need Further Assistance?

Our friends at Red Games are ready to help! Visit ScribbleScrubbiePets.app for more details about the app or send an email to 
support@​scribblescrubbie.​zendesk.​com.

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Popular Questions

Throughout Crayola’s history, several crayon colours have been retired, marking significant moments in the evolution of our vibrant palette. 

1990
For the first time in Crayola history eight colours were retired and placed in the Crayola Hall of Fame: blue gray, green blue, lemon yellow, maize, orange red, orange yellow, raw umber, and violet blue. 

Eight new colours were added: cerulean, dandelion, fuchsia, jungle green, royal purple, teal blue, vivid tangerine, and wild strawberry. 

2003
Celebrating a century of bringing colour to the world, Crayola introduced four new colours named by Crayola fans! To make room for the new hues, we bid farewell to blizzard blue, magic mint, mulberry, and teal blue. 

The four new colours that were introduced are: inchworm, jazzberry jam, mango tango, and wild blue yonder. 

Kudos to our hue heroes – the consumers who voted in the ​“Save the Shade” campaign, ensuring burnt sienna stayed in the pack. 

2017
To mark National Crayon Day on March 31st, we announced Dandelion was leaving the pack. To honor this iconic colour, we sent Dandelion on a retirement tour to his favorite places. His replacement, Bluetiful, was announced on May 5, 2017.

Crayola® Crayons are made using primarily paraffin wax and colour pigment. While the basic ingredients remain consistent across all colours, variations may occur in special effects crayons. 

Our crayons are crafted through a process that involves melting paraffin wax and blending it with colour pigments. This mixture is then poured into molding machines where it solidifies in four to seven minutes. For a behind the scenes look of the Crayola Crayon manufacturing process, check out our video, You’ve Got Crayola Crayons. 

Crayola Canada’s community relations program supports non-profit organizations located across Canada, with an emphasis on the arts and education.

How To Apply

Requests for donations must be submitted on your organization’s letterhead with your contact information by email, or mail. If sending your request by email, you will receive an automatic reply acknowledging that your email has been received. If you do not receive this confirmation within 5 business days, please call Amanda Pascoe at Crayola Canada. 

Email:apascoe@​crayola.​com
Phone Number: 1−705−212−4399
 

Mailing Address:

Crayola Canada
Donations Department
P.O. Box 120
15 Mary St. West
Lindsay, Ontario
K9V 4R8
Attn: Amanda Pascoe

What To Include

We ask that you include the following required information in your letter:

  • Date of your event
  • If you require confirmation earlier than one month prior to your event, please provide us with a time frame needed to receive a response.
  • Details of your event
  • Shipping Address
  • Telephone number, if we need to contact you
  • Contact person’s name, phone, and email address
  • What you would like to receive – i.e., door prize, art supplies for craft area, etc.


Please be advised that it may take up to three weeks for your request to be reviewed. Only organizations selected to receive a donation will be contacted.

Get the best results with these tips for cleaning your Scribble Scrubbies Pets.

Scrub Under Running Water: 

  • Gently scrub your pet under running water after play. Use the scrub brush to help release the marker inks from the tiny fibers (flocking). Do not wash your Scribble Scrubbie Pets in the dishwasher or bathtub.

Allow to Dry:

  • Allow your pets to dry before a second use. Colouring on damp pets can cause the ink to wick under the fibers, making the colour harder to rinse away. Let your pet air dry before storing it.

Soaking for Stubborn Stains: 

  • If colours persist after scrubbing under running water or have been on your pet for several days, consider soaking it in water for 20 minutes. For stubborn stains, an overnight soak may be necessary.

Additional Tips: 

  • Fresh colouring is easier to clean. Soap has little effect on cleaning your pets. Fresh colouring typically requires a rinse under the faucet, while concentrated colouring may require light scrubbing under a faucet or an overnight soak.

Explore Our Collection:

Need Further Assistance?

  • We’re here for you! Call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.


Crayola, headquartered in Pennsylvania’s Lehigh Valley, operates multiple manufacturing facilities in the area. While factory tours are no longer available, the creativity continues at Crayola Experience, an interactive family attraction first opened in 1996 in downtown Easton, PA.

Crayola Experience is the ultimate destination where the magic of Crayola comes to life. Explore hands-on exhibits, unleash your creativity with fun crafts, and even test new and exclusive Crayola products. It’s a one-of-a-kind adventure where kids and adults alike can colour outside the lines and let their imagination soar!

Plan your trip to Crayola Experience locations in Easton, PA; Orlando, FL; Minneapolis, MN; Plano, TX; and Chandler, AZ at Cray​ola​Ex​pe​ri​ence​.com. While you are there, stop by The Crayola Store for colourful souvenirs.

The right paint makes all the difference! Although all three types of Crayola® paint products are water-based, they aren’t all created alike. Check below to see what type of paint will work best for your next masterpiece. 

  • Crayola Portfolio Series™ Acrylic Paint and Crayola Acrylic Paint is permanent and somewhat lightfast on many different surfaces. They are generally used by adults and older children because of their permanence.
  • Crayola Premier™ Tempera Paint is permanent on paper surfaces. One coat coverage is all you need! It is generally used by adults and older children because of their permanence.
  • Crayola Tempera Paint is generally used by older children. It is an excellent choice for educators due to its superior mixability and blending of colors. 
  • Crayola Artista II® Washable Tempera Paints offers the same superior mixability and blending of colours as Crayola Tempera Paint, but in a formula that is washable from most launderable clothing and skin. 
  • Crayola Washable Paints are typically used by younger children because of their washability from most launderable clothing and skin. They are neither permanent nor lightfast.

Although the exact ingredients in our products are proprietary, we can provide a list of the most common ingredient requests NOT FOUND in products currently manufactured by Crayola. This list does not apply to licensed products, such as Crayola-brand bath, personal care, or food items, which are manufactured by licensing partners. Please check the back of the packaging for manufacturer details or contact us with any questions.

  • Casein
  • Eggs & Egg Shell
  • Fish/​Shellfish
  • Latex*
  • Milk
  • Nut & Nut Oil (including Tree Nuts)
  • Peanuts
  • Red Dye #40
  • Sesame & Sesame Oil
  • Whey

*It is possible that latex gloves may have been worn during the manufacture and distribution of raw materials, components or finished goods. 

If the ingredient in question is not included on this list and is due to a medical concern, please contact us at 1 – 800-CRAYOLA or visit our Support Page to send us an email. 


Need information regarding gluten/​wheat in our products? You can find that information here.

Yes, all Crayola® and Silly Putty® products are non-toxic to humans when used as intended and safe to use. Crayola has been a trusted brand in homes and schools for over 100 years, prioritizing safety since 1903. 

Independent toxicologists consistently evaluate our products, confirming they contain no known toxic substances in quantities sufficient to harm the human body, even if ingested or inhaled. Both Crayola and Silly Putty art materials carry the Art and Creative Materials Institute’s (ACMI) APPROVED PRODUCT (AP) seal, indicating they meet or exceed specific quality standards.

Additional details regarding our commitment to the safety of our products can be found on our Product Safety page at Cray​ola​.com. 
 

For further assistance, please call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time or visit our Support Page to send us an email.