Do you offer helpful hints for using the Crayon Carver?

We’d like to help get your Crayon Carver working! We have some troubleshooting tips to share with you. My Unit worked once or twice, but no longer turns on OR my unit never worked and won’t turn on: Your batteries should be new and the same brand. Use a full-size Crayola crayon. Crayons should be new to fit correctly in the chamber. Place the adapters on both sides of the crayon (regular size crayons only). After you pulled the lever and inserted the (regular size) crayon with the 2 adapters into the matching grooves, is the lever all the way right or left? It should be somewhere in between. The ON/OFF switch should be at the on” (1) position. Close the clear lid and the carving tip position on top of the crayon in between the clear lid slot. My unit does not carve crayons: The unit should be turned on” to position 1 (versus 0). Use a full-size Crayola crayon. Crayon should be new to fit correctly in the chamber. Look at the release lever on the right of the unit. You pull it to the right to insert the crayon. Make sure it returns close to the middle of the space; not off to one side or the other. You should hear a click” when the crayon is firmly in place. Try turning your crayon. It should not move when it is properly inserted. Close the lid. Press crayon firmly when carving! You may have to trace the tile a few times until the carving is clear. For additional assistance, call us at 1 – 800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time
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1990 — For the first time in Crayola history eight colours were retired and placed in the Crayola Hall of Fame: maize, lemon yellow, blue gray, raw umber, green blue, orange red, orange yellow, and violet blue. Eight new colours were added: vivid tangerine, jungle green, cerulean, fuchsia, dandelion, teal blue, royal purple, and wild strawberry.

2003 — As part of our centennial celebration, the colours blizzard blue, magic mint, mulberry, and teal blue were retired. Four new colours were introduced for the next century: inchworm, mango tango, wild blue yonder, and jazzberry jam; Consumers voted to Save the Shade” and saved burnt sienna from retirement. 

March 31, 2017 — In celebration of National Crayon Day, we announced that Dandelion would be retiring. To celebrate, we sent Dandelion on a retirement tour to all of his favourite places. His replacement was announced on May 5, 2017. For more details on our new blue, click here.

We currently manufacture 120 different Crayola Crayon colours, not including specialty colours. Check out our Explore Colours section at Cray​ola​.com to see them all!

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The 100 billionth Crayola Crayon, named blue ribbon”, was created on February 6, 1996 by Mr. Fred Rogers. To commemorate the making of the 100 billionth crayon, we produced a limited edition Crayola 96 Big Box. Each specially marked box included a commemorative blue ribbon crayon with a white label. Winning crayons were wrapped in foil labels. While the contest has expired and all prizes had to be claimed by June 10, 1996, blue ribbon crayons continue to be special keepsake or collectible crayons.
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To remove crayon stains from a dryer drum, spray a soft cloth with WD-40 and wipe the drum. Next, remove any WD-40 residue by washing the dryer drum with warm soapy water. Then run a load of dry rags through a regular drying cycle. Please bear in mind, all the stain removal suggestions we offer have been tested in our laboratory, but we are unable to guarantee the results. We recommend you test our suggestion in an inconspicuous area first. Additional stain removal information can be found at http://​www​.cray​ola​.com/​s​u​p​p​o​r​t​/​s​t​a​i​n​-​t​i​p​s​-​l​a​n​d​i​n​g​/​c​r​a​y​o​n​s​-​r​e​g​u​l​a​r​/​c​r​a​y​o​n​s​-​r​e​g​u​l​a​r​-​o​n​-​f​a​b​r​i​c​s​f​r​e​s​h​-​s​t​a​i​n​s​h​e​a​t​s​e​t​-​s​t​a​i​n​s​m​e​l​t​e​d​.aspx . If you have any further questions, please call (800) 2729652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.
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You can purchase them by the case (360 packs) on Crayola Canada’s online store.
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In 1958 the box of 64 Crayola Crayons was introduced. It was the first package to include a built-in sharpener design. We continue to manufacture this package design today in the 64 and 96 count Crayola Crayon package.

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It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored. Our products are generally tested on the basis of how they are used, rather than how long they have remained unused. We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter. If you have any further questions, please call (800) 2729652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.

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In 1900, prior to the introduction of Crayola Crayons, we produced black marking crayons. These crayons were created with dry carbon black and different waxes. Today these are known as Staonal brand Marking Crayons and are used in many industrial settings.

The first box of Crayola Crayons was produced in 1903 as an 8‑count box. It sold for a nickel and contained the colours red, orange, yellow, green, blue, violet, brown and black. Click here to view the History of Crayola Timeline.

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We do not currently offer a program for recycling broken crayons sent to us by consumers. Because our #1 goal is to provide safe, high quality Crayola products, our raw materials must adhere to high standards and pass strict screening tests. Unfortunately, we would not be able to introduce recycled” crayon wax into our mixtures, and still be able to guarantee the safety and performance of Crayola crayons. For information about crafts involving the use of melted crayons, please visit http://www.crayola.com/things-to-do/how-to-landing/melted-crayons.aspx”>http://www.crayola.com/things-to-do/how-to-landing/melted-crayons.aspx. To learn about Crayola’s recycling efforts and how we work to keep the environment green, go to http://www.crayola.com/about-us/green-initiatives.aspx”>green initiative.
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