Are Crayola Story Studio and Lights Camera Colour still available on your website?

We are continually updating and refreshing online features to ensure the best online consumer experience! Crayola® Story Studio and Lights, Camera, Color products were discontinued in 2012 and have been removed from Cray​ola​.ca to make way for newer content. 

Please visit the app store on your device to learn more about Crayola’s current apps.

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Popular Questions

While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic. 

Green is more than just a colour to us! Click here to learn more about Crayola’s environmental initiatives.

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Crayola Canada’s community relations program supports non-profit organizations located across Canada, with an emphasis on the arts and education. 

How To Apply 

Requests for donations must be submitted on your organization’s letterhead with your contact information by email, fax, or mail. If sending your request by email, you will receive an automatic reply acknowledging that your email has been received. If you do not receive this confirmation within 5 business days, please call Amanda Pascoe at Crayola Canada. 

Email:apascoe@​crayola.​com
Phone Number: 1.800.342.6534 ext. 2252 or 1.705.324.6105 ext 2252
Fax Number:1.705.324.3511

Mailing Address:

Crayola Canada
Donations Department
P.O. Box 120
15 Mary St. West
Lindsay, Ontario
K94R8
Attn: Amanda Pascoe

What To Include 

We ask that you include the following required information in your letter:

  • Date of your event
  • If you require confirmation earlier than one month prior to your event, please provide us with a time frame needed to receive a response.
  • Details of your event
  • Shipping Address
  • Telephone and fax number, if we need to contact you
  • Contact person’s name, phone or fax number, and email address
  • What you would like to receive – i.e., door prize, art supplies for craft area, etc.


Please be advised that it may take up to three weeks for your request to

be reviewed. Only organizations selected to receive a donation will be

contacted.

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Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/​or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 2729652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.
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We have some tips to help you get the very best results from Funny Faces. Follow the tips below, and if you still have trouble call or email us from our contact us page! Select help, on the opening page of the app, for step-by-step instructional photos. Having Trouble Downloading the App? Before attempting to download your Funny Faces app, be sure you are connected to Wi-Fi and you have enough storage to hold the app. Having Trouble Scanning your Pages? Bring the device away from the page for a few seconds and try scanning again. Hold your device steady, directly above the page, as you start close and slowly pull away. Don’t forget, you need all three sections visible to scan. Scanning will not be successful if one section is blank. You can choose to switch your scanning to manual (rather than the default auto scan). You can do this by selecting options, on the opening page. Need More Designs? You can print or email new pages from the app by selecting products, on the opening page. For Best Results: Use Crayola Crayons and Coloured Pencils. Try to stay in the lines while colouring your pages. Don’t colour too dark, a little goes a long way! While Funny Faces is not compatible with every device, here are the devices that are! Unfortunately if your device is not listed here, it may not be compatible with the app. iOS — Operating System: 10 and up iPhone: iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone SE iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPod: iPod Touch (6th generation) iPad: iPad Pro iPad Air 2 (2017) iPad Air iPad (2017) iPad (4th generation) iPad Mini 4 iPad Mini 3 iPad Mini 2 Android — Operating System 5.0 (Android Lollipop) and up Device exclusion rules: Devices with less or equal to 1.5 GB of RAM
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Crayola did not invent the crayon. Records show that Europe was the birthplace of the modern” crayon. The first crayons were made from a mixture of charcoal and oil. Later, powdered pigments of various hues replaced the charcoal. It was discovered that substituting wax for the oil in the mixture made the sticks sturdier and easier to handle. Crayola Crayons were invented by Binney & Smith in 1902 and first offered for sale in 1903. Alice (Stead) Binney, a school teacher and wife of co-founder Edwin Binney, suggested the company manufacture an inexpensive alternative to imported crayons of that era. The trade name Crayola was coined by Mrs. Edwin Binney who joined the French word craie,” meaning stick of chalk and ola” from the word oleaginous,” meaning oily. Crayola Crayons are made primarily from paraffin wax and colour pigment. The Crayola brand celebrated its 100th anniversary during 2003 and today we manufacture over 3 billion crayons each year.
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Crayola® Dough*, Glitter Dots, and Easy Peel Crayon Pencils are manufactured with wheat (flour) as an ingredient and therefore are not considered gluten free. All other Crayola products, including Silly Putty, do not contain wheat or other grains known to be a source of gluten.

Multiple Crayola products are produced in the same manufacturing facilities and on the same machinery. While there is a slight chance of cross-contamination, the machinery used to manufacture Crayola products is cleaned between production runs in a manner that meets or exceeds all regulations.

If you have additional questions, feel free to call or text us at 18002729652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page. 

*Some Crayola dough products manufactured by our partner A1 Toys are gluten free, while others are not. Please read the packaging carefully to determine if dough is gluten free.

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We have some tips to help you get the very best results while cleaning your Scribble Scrubbie Pets. For Best Results: Gently scrub your pet under running water after play and let it air dry before storing. Use the scrub brush to help release marker inks from the tiny fibers (flocking). DO NOT PLACE SCRIBBLE SCRUBBIE PETS IN A DISHWASHER. Let your pets dry before a second use. Colouring on damp pets allows the ink to wick under the fibers, making the colour harder to rinse away. Still See Colour on Your Pet After Scrubbing Under Running Water? If colours have been left on your pet for several days, you may need to soak it in water for 20-minutes. If the stain persists after a 20-minute soak, soak overnight. Always Keep in Mind: The fresher the colour, the easier to clean. Soap has little effect when cleaning your pets. Fresh colouring typically requires a rinse under the faucet, while concentrated colouring may require light scrubbing under a faucet or an overnight soak. Follow the tips below. If you have additional questions, we would love to hear from you! Feel free to call or text us at 18002729652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
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Crayola products are sold through a network of distributors and retail store locations. If you are not from the United States or Canada, please contact the office located nearest to you: 

Country/​RegionCompanyContactWebsite

Africa, Middle East, Russia, South Africa & European countries (not listed separately)

CrayolaHolly Ann Lee — HLee@​crayola.​com
Asia (if country is not listed separately) Crayola

Yvonne Lam — ylchan@​crayola.​com

Money Yap — myap@​crayola.​com

AustraliaCrayola Australia

Cray​ola​.com​.au/​a​b​o​u​t​-​u​s​/​c​o​ntact


1800657353
Cray​ola​.com​.au
Austria
Vivid/​Goliath

Sup​port​.goliathgames​.com/​d​e​u​t​s​c​h​-​g​o​l​iath/

+496103459180

BangladeshCrayolaJoanna Chang — Jchan2@​crayola.​com
Belgium
Vivid/​Goliath

info@​goliathgames.​nl

+31 (0)38444 3093

CambodiaCrayolaJoanna Chang — Jchan2@​crayola.​com
ChinaCrayola China

Sophia Yang — syang@​crayola.​com

Cray​ola​.cn
FranceVivid/​Goliath

Sup​port​.goliathgames​.com/​f​r​-​f​r​a​n​cais/


+33 (0) 1 410654 54

Cray​ola​.fr
GermanyVivid/​Goliath

Sup​port​.goliathgames​.com/​d​e​u​t​s​c​h​-​g​o​l​iath/

+496103459180


HollandVivid/​Goliathinfo@​goliathgames.​nl

+31 (0)38444 3093

Hong KongCrayolaKiwi Lee -klee@​crayola.​com
IndiaCrayolaHolly Ann Lee — HLee@​crayola.​com
IndonesiaCrayolaJoanna Chang — Jchan2@​crayola.​com
Ireland
Vivid/​Goliath

Sup​port​.goliathgames​.com/​u​k​-​e​n​g​lish/

0800389 6238

Cray​ola​.co​.uk

ItalyCrayola Italy
info@​binneysmith.​itCray​ola​.it
JapanCrayola
Kiwi Lee — klee@​crayola.​com
Cray​ola​.jp
KoreaCrayolaKiwi Lee — klee@​crayola.​com
LaosCrayolaJoanna Chang — Jchan2@​crayola.​com
Latin America: Bermuda, Caribbean, The Bahamas, Turks and Caicos Island, Central America & South America
Crayola

support@​crayola.​com

LuxembourgVivid/​Goliathinfo@​goliathgames.​nl

+31 (0)38444 3093

MalaysiaCrayolaJoanna Chang — Jchan2@​crayola.​com
MaldivesCrayolaJoanna Chang — Jchan2@​crayola.​com
MexicoCrayola Mexico

Sugerenciasmexico@​crayola.​com

018007178 222

Cray​ola​.com​.mx
Monaco
Vivid/​Goliath

Sup​port​.goliathgames​.com/​f​r​-​f​r​a​n​cais/

+33 (0) 1 410654 54

Cray​ola​.fr
MongoliaCrayolaJoanna Chang — Jchan2@​crayola.​com
MyanmarCrayolaJoanna Chang — Jchan2@​crayola.​com
NepalCrayolaJoanna Chang — Jchan2@​crayola.​com
Netherlands (the)
Vivid/​Goliathinfo@​goliathgames.​nl

+31 (0)38444 3093

Nordic Region: Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway & Sweden 
Vivid/​Goliath
Sup​port​.goliathgames​.com/​n​o​r​d​i​c​s​-​e​n​g​lish/
New ZealandCrayola Australia

Cray​ola​.com​.au/​a​b​o​u​t​-​u​s​/​c​o​ntact


1800657 353
Cray​ola​.com​.au
PakistanCrayolaJoanna Chang — Jchan2@​crayola.​com
PhilippinesCrayolaJoanna Chang — Jchan2@​crayola.​com

Poland

Vivid/​Goliath
Sup​port​.goliathgames​.com/​p​l​-​p​o​lski/
PortugalCrayola Italy
info@​binneysmith.​it
SingaporeCrayolaJoanna Chang — Jchan2@​crayola.​com
SpainCrayola Italy
info@​binneysmith.​it
Sri LankaCrayolaJoanna Chang — Jchan2@​crayola.​com
Switzerland
Vivid/​Goliath
salesexport@​goliathgames.​com
TaiwanCrayolaKiwi Lee — klee@​crayola.​com
ThailandCrayolaJoanna Chang — Jchan2@​crayola.​com
United KingdomVivid/​Goliath UK 
Sup​port​.goliathgames​.com/​u​k​-​e​n​g​lish/

0800389 6238

Cray​ola​.co​.uk
VietnamCrayolaJoanna Chang — Jchan2@​crayola.​com

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