Can you provide technical assistance for the Cray​ola​.com online games?

The games section uses JavaScript to open a new window with the game inside it. Some browsers including IE 7 and security packages do not allow JavaScript to open a new window. In most cases, when JavaScript does attempt to open a new window, you will see a prompt asking if you would like to allow this window to open. You will need to accept this request to play the game. Check your browser settings to determine if this is indeed the case. If you continue to experience a problem, please contact us via email for additional trouble-shooting assistance. List your operating system (Windows XP, OSX…) and the browser (Internet Explorer play 7.0, Firefox 2.01…) you are using, including the version.
Share this:

Popular Questions

While the marker barrel and cap are recyclable, not all parts of the marker are. Because the marker components are securely sealed during the manufacturing process, we don’t recommend trying to remove the marker nib and reservoir. The marker caps can be recycled at facilities that accept #5 plastic. 

Crayola offers an innovative program called ColorCycle that converts old markers into energy as well as wax compounds for asphalt and roofing shingles. The process repurposes the entire marker, regardless of the different kinds of plastics or how they are assembled. You can learn more about this program and all of Crayola’s other environmental initiatives at www​.cray​ola​.com/​c​o​l​o​r​cycle.

Share this:Read More
All CRAYOLA Crayons are made from paraffin wax and colour pigment. The crayons vary slightly in weight due to the amount of colour pigment added to produce a particular colour as well as the density of the powder pigment itself. Certain colour pigments are very light while other pigments are very dense. It would not be accurate, however, to say that all dark crayons are heavier than other colours. You can test this by doing an experiment to see which Crayola Crayons float and which will sink. For information on other science experiments, be sure to visit http://www.crayola.com/colourcensus/science/index.cfm”>http://www.crayola.com/colourcensus/science/index.cfm.
Share this:Read More

It is difficult to provide an exact shelf life for Crayola products because it depends on how and where they have been stored. Our products are generally tested on the basis of how they are used, rather than how long they have remained unused. We stand behind the Crayola brand name and will work to take care of any quality issue you may encounter. If you have any further questions, please call (800) 272‑9652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative will be happy to assist you.

Share this:Read More

With the health and safety of our community in mind, the Crayola Canada 2022 Annual United Way Sale has been canceled. Crayola Canada continues to develop alternatives to support the United Way. 

Share this:Read More

Crayola products are typically sold through a network of distributors and retail stores. For information on direct purchasing requirements in Canada, please check out our Wholesale Purchasing page. 

To export products internationally, please contact the appropriate international office for assistance.

Crayola does not authorize resellers in any online marketplace.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact uspage.

Share this:Read More

Crayola® Play Sand is an official licensed product manufactured by Covia Holdings Corporation. Covia Holdings Corporation is equipped to handle your requests and may be contacted as follows:

Covia Holdings Corporation (formerly Mineral Visions)
400 Riverview Drive 
Suite 302 
Benton Harbor, MI 49022
Customer Service email address: customerservice@​coviacorp.​com
Customer Service phone:1 – 800-255‑7263 ext 39230
Weekdays: 9:00 am — 4:00 pm EST

Share this:Read More