We hope the following tips help you enjoy hours of fun with the Melt 'n Mold Factory!
Troubleshooting tips for melting of crayons:
1. Only use Crayola Crayons
2. Only melt three crayons at one time.
3. If multiple cycles are needed to fully melt the crayon wax, the metal melt tray (where you place the broken crayons) may not be fully snapped into place. This causes the tray to sit unevenly on the heat plate which in turn causes the crayons to melt unevenly. Secure the tray by following the steps below:
Step 1: Make sure the unit is cooled, turned off and unplugged.
Step 2: Lift Plastic Lid.
Step 3: Remove the melt tray by pushing it back and sliding it up and out of the pivot supporters.
Step 4: Begin sliding the tray back into the pivot supporters, making sure to slide the tray underneath the Yellow Pour Control Tab.
Step 5: Use some force to push each tab into the rounded joints. You'll hear two loud clicks as you press one side in and then the other. These clicks ensure the tray is properly in place.
Step 6: Once secured, turn the Pour Control Knob a few times to make sure the melt tray moves freely up and down.
Need a visual? Check out our demo video on YouTube: